But returns are far more than simply a cost to minimize. Returns are deeply engrained in the ecommerce customer experience, and they represent an opportunity to satisfy a customer who almost got what they wanted.
During this webinar, Matt Blevins from ReturnLogic will explain how you can ensure a superior post-purchase experience through your return policy and process. He will even reveal how returns data can unlock immense value in your business via insights related to products and customers.
Matt Blevins is an Ecommerce Growth Analyst at ReturnLogic, a leading ecommerce returns management partner. He is currently heading the analytics initiative within ReturnLogic and contributes much of the company’s written content. Matt is passionate about enabling businesses to unlock value through data and is fascinated in exploring customer behavior.
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